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Welcome to Railway City Improv! These Terms of Service ("Terms") govern your use of our website and the services we offer, including improv courses, team-building sessions, and event hosting. By accessing or using our services, you agree to these Terms. Please read them carefully.

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1. Acceptance of Terms

By using our website or engaging with our services, you acknowledge that you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

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2. Booking and Payment

  • You may enroll in courses, book events, or purchase services through our website.

  • Payments are processed securely via our approved payment gateways.

  • All bookings are subject to availability and acceptance by Railway City Improv.

  • You agree to provide accurate and complete information when making bookings or payments.

 

3. Cancellation & Refund Policy

  • Cancellations made two weeks prior to the start date of the course may be eligible for a full refund.

  • Cancellations made after this period may incur fees or be non-refundable.

  • Refunds will be processed using the original payment method within [insert timeframe].

 

4. Code of Conduct

  • Participants must behave respectfully and courteously towards instructors, staff, and fellow participants.

  • Disruptive or inappropriate behavior may result in removal from the activity without a refund.

  • We reserve the right to refuse service to anyone for any reason that violates these Terms.

 

5. Intellectual Property

  • All content, including images, videos, and materials provided during courses or events, are owned by Railway City Improv or its licensors and are protected by intellectual property laws.

  • Participants may use the materials only for personal use and not distribute or reproduce them without permission.

 

6. Limitation of Liability

  • Railway City Improv is not liable for any injuries, damages, or losses that occur during our activities unless due to our gross negligence or willful misconduct.

  • Participants engage in activities at their own risk.

 

7. Indemnification

  • You agree to indemnify and hold harmless Railway City Improv, its staff, and affiliates from any claims, damages, or liabilities resulting from your participation or breach of these Terms.

 

8. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of our services signifies acceptance of updates.

 

9. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Ontario Law

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