PRIVACY POLICY

Welcome to Railway City Improv! We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

Personal Information: When you register for courses, book events, or make payments, we may collect your name, email address, phone number, billing address, and payment details.
Usage Data: We collect information about your interactions with our website, including pages viewed, links clicked, and time spent on pages.
Cookies & Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and serve relevant content or ads.

2. How We Use Your Information

To process bookings, payments, and deliveries of services.
To communicate with you regarding your bookings, updates, or promotional offers.
To improve our website and services based on user feedback and analytics.
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties for the following purposes:

Payment Processors: To handle transactions securely.
Service Providers: For hosting, customer support, and technical assistance.
Legal Compliance: When required by law or to protect our rights.

4. Payment Security

We utilize secure, PCI-compliant payment gateways for processing credit/debit card transactions. Your payment details are encrypted during transmission and stored securely, in accordance with industry standards.

5. Your Rights & Choices

You can request access to, correct, or delete your personal information.
You can opt out of marketing emails at any time by following the unsubscribe link in our communications.
You have the right to withdraw consent for specific data processing activities, where applicable.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

7. Cookies & Tracking Technologies

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Privacy Policy

We reserve the right to update this privacy policy periodically. Changes will be posted on this page with an updated "Effective Date."